HOW TO SEARCH FOR PRODUCTS?
You can use the Search Bar at the top of any page to look for products by typing the product name or keyword. Try adding a succinct description. You will see fewer products on the results page the more keywords you use. Simply click the product name or image when you find one that piques your interest to learn more.
HOW ARE SHIPPING COSTS CALCULATED?
Shipping methods (air, sea, or land) and product weight/volume are used to determine shipping costs. It is advisable to research and contrast the rates offered by several shipping firms to choose which is most reasonable and cost-effective. Please get in touch with us directly for additional information on the shipping cost calculation process.
HOW TO ORDER?
For a quote, get in touch with our salesman.
Provide your ideas along with color schemes and logos, or provide your designs with thorough instructions that include quantity, color, design, and logo.
After receiving your approval, our designer will gather all of your information, organize it, and pick up the purchase order.
Once the deposit has been received, we will begin the production process after verifying the order and lead time.
Please extend the lead time by 7 to 9 working days if samples are needed.
Cutting, stitching, printing, ironing, and quality control are all done in-house.
Order is released for shipping upon full payment receipt. If there is a problem, please get in touch with us again within two weeks of receiving the items, and we will work with you to find a solution. If the problem comes on our end, BLACK STAR is responsible for replacing the goods at a discounted price or for free within seven to ten working days.
