ORDER CANCELLATION
Orders can all be canceled up until the point of shipment. Please get in touch with us within 12 hours if you need to modify or cancel your order after payment has been received.
REFUNDS
Most importantly, we want you to be happy. We desire for you to shop with assurance. Because of this, we are pleased to provide 100% satisfaction assurances that you will receive your order promptly and accurately.
Your satisfaction is our top goal, therefore everyone who shops on
www.blackstarintl.com guarantees:
- complete reimbursement in case your order is lost;
- complete reimbursement in the event that your order does not arrive within the 45 business days (excluding the 2–5 business day processing period);
- return, either in full or in part, if the item is not as described;
Full refunds are not available under the following circumstances:
- Because of circumstances beyond your control (such as giving the incorrect delivery address), your order does not arrive.
- Due to extraordinary events beyond our control, your order does not arrive (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 60-day money-back guarantee. Just send us a message on the Contact Us Page or contact us at www.blackstarintl.com and we will refund the purchase price.
EASY RETURNS
We provide a money-back guarantee for 60 days on all of our products. Simply get in touch with us, and we’ll give you your money back.
We guarantee anything we offer for sale. You can return an item for a replacement or a refund if you’re not happy with it. Ask no questions! It should only be returned at your expense.
Please get in touch with us first, and we’ll walk you through the process. We’re constantly prepared to provide you with the greatest options!
Unless we specifically instruct you to do so, kindly do not return your purchase to us.
